At Edgie, the safety and well-being of our community members are paramount. This Police Check Policy outlines the procedures and expectations regarding police checks for individuals offering services on the Edgie platform. This policy is designed to create a secure environment and build trust within our vibrant community.
1. Mandatory Police Checks:
- All service providers on the Edgie platform are required to undergo and provide a valid police check as part of their registration process.
- The police check must be obtained from a recognised law enforcement agency and cover relevant jurisdictions.
2. Submission of Police Checks:
- Service providers are responsible for submitting a clear and current copy of their police check through the designated verification process on the Edgie platform.
- Edgie reserves the right to request additional information or clarification if needed.
3. Verification Process:
- Edgie will review and verify the submitted police checks to ensure compliance with our safety standards.
- This verification process aims to create a trustworthy environment for all community members.
4. Validity Period:
- Police checks submitted by service providers must be valid and up-to-date. Edgie recommends renewing police checks at regular intervals, with a minimum requirement of once every two years.
5. Suspension for Non-Compliance:
- Failure to provide a valid police check or non-compliance with this policy may result in the suspension of the service provider’s account on the Edgie platform.
- Service providers will be notified of any issues and provided with an opportunity to rectify the situation.
6. Confidentiality:
- Edgie treats all submitted police checks with the utmost confidentiality. Information related to police checks will only be accessible to designated personnel involved in the verification process.
7. Appeals Process:
- Service providers have the right to appeal decisions related to the verification of their police check.
- Appeals should be submitted in writing, providing any additional information relevant to the case.
8. Continuous Monitoring:
- Edgie reserves the right to conduct ongoing checks to ensure that service providers maintain compliance with this police check policy.
9. Legal Compliance:
- Edgie’s Police Check Policy complies with all relevant privacy laws and regulations.
10. Contact Information:
- For any questions, concerns, or additional information related to police checks, please contact our support team at support@edgie.com.au
Edgie is committed to creating a safe and secure environment for everyone. This Police Check Policy is an essential component of our dedication to your safety.